top of page


-
How to place an order with Inclusive Art Company?To place an order, simply login or sign up on our customer account page, add items to your cart and lastly checkout when you're done.
-
What will I need to make a purchase on the Inclusive Art Company Online Store?To complete your purchase you will need a physical delivery address, we do not currently deliver to box addresses a contact name and phone number for order and delivery purposes an accepted payment method
-
How will I receive my order and what will it cost?When you make a purchase from Inclusive Art Company, from anywhere within the UK, our courier partner will deliver your order to your door, free of charge! You will receive a parcel tracking number once your order has been dispatched and we will keep you informed if there are any unexpected delays in delivery. Depending on the item/s you order, delivery may take between 3-7 working days, provided that there are no delays in production.
-
Can I pickup / collect my order in-store?Unfortunately not. Inclusive Art Company's store is strictly an online business.
-
From where will my order come from / where are the products made?All Inclusive Art company products are sourced locally, from within the UK. This means that all items are made and shipped from within the UK.
-
How do I contact Inclusive Art Company?Please see our Contact page for more info or click the Live Chat button.
-
What type of products are available in our online store?We currently offer the following product ranges: Posters & Art Prints Photographic Prints Mounted Prints Gallery Board Prints Rolled Canvas Prints Stretched Canvas Prints Frames, Hangers & Stands
-
What are the available artwork print sizes?Our products come in a variety of sizes, depending on the product size and the individual artwork or design. Generally, we currently have these sizes available: SIZE GUIDE: Posters & Prints: A5 (14.9x21cm or 5.8x8.3") A4 (21x29.7cm or 8.3x11.7") A3 (29.7x42cm or 11.7x16.5") A2 (42x59.4cm or 16.5x23.4") A1 (59.4x81.4cm or 23.4x33.1") Rolled Canvas Prints - Cotton & Eco: A5 (14.9x21cm or 5.8x8.3") A4 (21x29.7cm or 8.3x11.7") A3 (29.7x42cm or 11.7x16.5") A2 (42x59.4cm or 16.5x23.4") A1 (59.4x81.4cm or 23.4x33.1") Rolled Canvas Prints - Metallic: 12x8" or 30.5x20.3cm 16x12" or 40.6x30.5cm 24x16" or 61x40.6cm 34x24" or 86.4x61cm Stretched Canvas Prints: small (12x8" or 30.5x20.3cm) medium (24x16" or 61x40.6cm) large (30x20" or 76x50cm) small square (8x8" or 20.3x20.3cm) large square (16x16" or 40.6x40.6cm) Photo Prints - Gloss: 8x6" or 20.3x15.2cm 12x8" or 30.5x20.3cm 16x12" or 40.6x30.5cm 20x16" or 50.8x40.6cm Photo Prints - Lustre: 8x6" or 20.3x15.2cm 12x8" or 30.5x20.3cm 16x12" or 40.6x30.5cm 20x16" or 50.8x40.6cm 18x12" or 45.7x30.5cm 30x20" or 76.2x50.8cm Galley Boards: 6x6" or 15.2x15.2cm 8x8" or 20.3x20.3cm 10x10" or 25.4x25.4cm 8x10" or 20.3x25.4cm 10x12" or 25.4x30.5cm 11x14" or 35.5x28cm Mini Mounted Art Prints: 11x14" or 35.5x28cm A3 (11.7x16.5" or 29.7x42cm) 20x16" or 50.8x40.6cm 12x12" or 30.5x30.5cm
-
What are "Poster & Art Print" products?We have these products in our "Posters & Prints" range: Lite Posters - a light weight poster paper, printed using an aqueous inks art printer. Lite posters have a smooth finish, sometimes called a "silk" finish. These posters typically have a weight of 170gsm, making them our lightest poster paper. How does this compare to other types of paper? Well, the average copy paper that you would use in your home printer is about 80gsm. So, while we call them "Lite Posters", they are actually ideal for everyday posters! They are much more affordable than other formats and are practical if you like to frequently swap or collect posters with the latest design or artwork. Lustre Prints - a premium photographic paper with a satin lustre finish, printed using Giclee methods. Lustre Prints have a smooth (but not glossy) coating and heavier weight, at 200gsm, and are printed with using high-resolution printers with archival pigment ink. The sturdy, fine quality of paper together with the printing method used means that these prints are made to last a while. They are ideal for artworks and designs which you plan to display for some time or to gift someone. Matt Prints - a heavyweight fine art print material with a smooth, clean finish, printed using Giclee printing methods. Matt Prints have, as you may have already guessed, a matt finish, sometimes called an "enhanced matt print" or EMA. They are of the same high, archival quality as our Lustre Prints, weighing about 200gsm. These prints, much like our Lustre Prints, are also suitable for those artworks or designs which you plan to make a design feature in your space or want to present to someone as a gift or an award.
-
What are "Rolled Canvas Print" products?We have these product items in our "Rolled Canvas Prints" range: Rolled Canvas prints are high-definition, gallery-grade canvases which are delivered rolled up in a poster tube, ready for you to stretch or frame however you wish. These prints can be using any one of the following options: Rolled Cotton Canvas - a finely textured, cotton, artist-grade canvas. Rolled Eco Canvas - made entirely from recycled plastic bottles and with a satin finish. Rolled Metallic Canvas - a high quality pearlescent canvas with a silver metallic finish. Rolled Canvas prints , like our Posters & Art Prints, are a highly versatile options for those who wish the freedom to choose how they would like to frame and mount their artwork or design. This can be particularly useful if you have an usually proportioned or sized space in which to display your print, or if you'd like to try out different methods of framing, like a re-useable picture frame or a re-useable poster hanger. Your imagination is the only limit here, so if you have a unique or creative design style, this type of print is a great choice.
-
What are "Stretched Canvas" products?We currently have these "Stretched Canvas" products: Stretched canvas prints are hand-stretched to ensure each corner fold is perfectly smooth and tight. They can be made using any one of these options: Stretched Cotton Canvas - a finely textured artist-grade canvas, over a custom made 38mm pine wood canvas frame. Stretched Eco Canvas - made entirely from recycled plastic bottles and with a satin finish, over a frame made of a lightweight, 100% recycled material. Stretched Metallic Canvas - a high quality, silver pearlescent canvas, over a custom made 38mm pine wood canvas frame. Stretched Canvas prints are convenient because they don't require any additional framing or mounting. They can be attached directly to a wall, be simply propped up against it or any other handy surface. The expert way with which these canvas are fixed onto their frames, displays the artwork or design to it's best advantage, giving it a smart and stylish appearance. These prints are ideal for spaces with high traffic or a gathering spot, like a reception or living area. Alternatively, if you're going for a minimalist style in your personal spaces, these prints can complete the look perfectly.
-
What are "Mounted Art Print" products?Mini Mounted Prints are made by Giclee printing to a Fine Art paper which is attached to a thick backing board and surrounded by a 2.4mm textured window mount. Sometimes called "matted" instead of "mounted", these prints require no extra framing. They can be attached to a wall, propped up against it or fitted into a picture stand to place on a mantel or table-top. Like our Gallery Boards, Mounted Prints are of a smaller format than our other products making them convenient travel buddies or gift options.
-
What are "Gallery Board" products?Gallery Boards are Giclee printed, 4-ply, textured art boards. They are 2.4mm thick and sturdy enough to be propped up against a wall or other surface. They come with four 3M Velcro dots to use as an attachment method. Gallery boards are light-weight and super convenient. Like our Mini Mounted Art Prints, Gallery Boards come in a compact, yet sturdy, format and don't require framing or mounting. They can also be slotted into a picture stand to place on a table-top or other flat surface like a window sill.
-
What are "Photo Print" products?We have these products in our "Photo Prints" range: Photographic prints are a C-type, silver halide paper - a premium colour paper with a brilliant white base and image stability which allow for incredible depth and beautifully vibrant colours. These prints weigh about 240gsm and are of a highly professional, archival quality. Photo prints are available in these finishes Lustre - a smooth, satin finish Glossy - a shiny, lightly reflective finish
-
What are "Frames, Hangers & Stands"?Our range of re-useable "Frames, Hangers & Stands" include these products: Wooden Picture Frames - A ready to hang, flat, back-loader frame, created from high quality wood, with a specialist Perspex glaze face-plate. Wooden Print Hangers - A hand-crafted, solid wood poster, print or canvas hanging kit containing four wooden strips with a discrete magnetic fastening and colour coordinated hanging cords. Wooden Picture Stands - Individually handcrafted from solid oak, these table-top stands have sleek and modern design, each with a base groove of about 3mm wide and 10mm deep, allowing support for various prints, such as gallery boards or mini mounted art, up to 40cm in height. If you're looking to save on the additional costs of framing, our range re-usable frames, hangers or stands are ideal for you. The best part about taking this approach is that you get to choose how and when to reduce wastage by buying only what you need - if you don't buy it, we don't make it! - and re-using what you already have. Just be sure to order the correct size print for your frame - or the correct size frame for your print! If you'd like some advice, please don't hesitate to ask us ;)
-
What are the available frame, hanger and stand sizes?Our Frames, Hangers and Stands are currently available in these sizes: FRAME SIZES - made to fit 6x8" or 15x20cm A4 (21x29.7cm or 8.3x11.7") A3 (29.7x42cm or 11.7x16.5") A2 (42x59.4cm or 16.5x23.4") A1 (59.4x81.4cm or 23.4x33.1") HANGER SIZES - with closest fit 22,5cm (fits A4 Vertical/Portrait orientation or A5 Horizontal/Landscape orientation) 32cm (fits A3 Vertical/Portrait orientation or A4 Horizontal/Landscape orientation) 42cm (fits A2 Vertical/Portrait orientation or A3 Horizontal/Landscape orientation) 52cm 62cm (fits A1 Vertical/Portrait orientation or A2 Horizontal/Landscape orientation) 86cm (fits A0 Vertical/Portrait orientation or A1 Horizontal/Landscape orientation) STAND SIZES - with fit range (all less than 3mm thick) 9cm (fits 10 to 15 cm maximum width or length) 16cm (fits 15 to 40cm maximum width length)
-
CancellationsOrders on custom made or made to order products cannot be cancelled once we have sent the order for production. If you wish to cancel, send us your request as soon as possible, so that we may assess if the order can be stopped. Send your order and contact details to: support@inclusiveartcompany.com
-
ReturnsWe have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your must have a valid reason (see below), your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@inclusiveartcompany.com We ask that returns be need to be sent directly to the address that will be provided in your return request confirmation email and we will reimburse your postage costs, provided you send to us your supporting receipts. Reasons for Return: All our products are made to order and as such we will only accept returns if the product is defective, damaged or if you receive the wrong item. Note: The 14 day cooling off period does not apply to custom made/ made to order products. Unfortunately, we cannot accept returns on sale items or gift cards.
-
Refunds and ExchangesExchanges: Once the return is accepted, we may offer you an exchange for an identical item, if possible, or a similar item. You will also have the option of a refund. Refunds: We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved and you have chosen to get a refund, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@inclusiveartcompany.com
bottom of page